PATIENTS, clinicians and other staff members whose innovations improve patients’ care are celebrated in a new campaign called Our Amazing People.
The campaign focuses on putting people at the heart of what the Trust does, whether they are a patient, employee, volunteer or visitor. It features award winning staff who demonstrated core values in caring and innovation, and the maternity department, which the Care Quality Commission rated Outstanding in 2016.
Sue Martin and Pamela Taylor earned awards for their impact on patients and services.
Sue, a Dementia volunteer, was motivated by her late partner of 24 years, David, who had dementia. She was his full time carer, and visits dementia patients at the hospital.
She says, ‘I can’t fault the care people receive in the wards. I feel happy hearing from families and ward staff that I’ve had a good impact on a dementia patient. I knew nothing about dementia. I ordered books, searched the web, checked UK, US and Australian sites. It’s something you have to absorb to understand.’
She adds: ‘I think this hospital is brilliant! I look forward to coming in every week.’
Her nominator, David Page, Dementia Support Practitioner, said, ‘Every week Sue gives up her time to sit with patients who are living with dementia. She talks to patients, reads with them, plays games or to simply hold their hands and comforts them. People with dementia are often very lonely and scared in a busy hospital ward. Luckily, we have Sue, and nothing is too much trouble for her. Every patient is important to her, and the positive impact she has on patients cannot be over-emphasised.’
Pam, Acute Pain Clinical Nurse Specialist, was invited by the British Pain Society to join its Acute Pain Special Interest Group, which she accepted. This is a prestigious and influential role.
Pam has worked at the hospital for 15 years and says, ‘I thoroughly enjoy coming to work! I would certainly recommend coming to this hospital. I think the staff here really are amazing.’
She was also awarded for ‘Living the Values – Caring’ in the last staff awards. Her nominator, Maxine Priest, Matron in Surgery, said ‘Her caring personality and nature embody how a nurse should be. I am proud to say that I am inundated, on a weekly basis, with patient feedback compliments for Pam. They all state what a kind and caring nurse she is who goes the extra mile to look after them.’
Liz Booth, HR Director, said: ‘Through this campaign we recognise those amazing people who provide our high quality service and go above and beyond to ensure that our patients receive the best possible care.
‘It is a pleasure to see the faces and stories of our award winning staff in posters and displays across the hospital.’
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