Harlow Council festive shutdown set to save £150,000

News / Sun 21st Dec 2014 at 06:33pm

MOST of Harlow Council’s services including the Civic Centre will shut down between Christmas and New Year helping save over £150,000.

Arrangements are in place for residents to still access services and information online at www harlow.gov.uk and the Council can be contacted in an genuine emergency by calling 01279 446666.

Contact Harlow, the Council’s customer service centre, will be open and closed as follows:

Open: Monday 22 December to Wednesday 24 December 2014 between 9am to 4.45pm.

Closed on:

· Thursday 25 December 2014 – Bank Holiday

· Friday 26 December 2014 – Bank Holiday

· Monday 29 December 2014 – Closed

· Tuesday 30 December 2014 – Closed

· Wednesday 31 December 2014 – Closed

· Thursday 1 January 2015 – Bank Holiday

· Friday 2 January 2015 – Closed


Normal opening from Monday 5 January 2015 between 9am to 4.45pm.

Further advice on access to services including information on homelessness during the shutdown can be found on the Council’s website.

Residents can still pay their Council bills online 24 hours a day, seven days a week with a credit/debit card at www.harlow.gov.uk or by phoning the automated bill payment line: 01279 446600.

The shutdown will not affect street cleaning and housing property services provided by Kier Harlow Ltd.

The Kier Harlow Repairs Ltd Centre on 01279 446666, will be open from 8am to 4pm on the following days:

· Wednesday 24 December 2014

· Monday 29 December 2014

· Tuesday 30 December 2014

· Wednesday 31 December 2014

· A 24-hour genuine emergency repairs service is available on Bank Holidays and out of hours. Normal opening hours will resume on 2 January 2015.

BIN collection dates will change over Christmas and New Year. Residents are advised to check the Council’s website for revised collection dates or the latest edition of Harlow Times. If there is any severe weather like snow and ice, which affects collections, up to date advice will appear on the Council’s website.

Councillor Jon Clempner, Leader of Harlow Council, said: “By shutting down over Christmas and New Year the Council continues to save money on a reduction in staff working hours, energy and building costs. Essential services like bin collections are unaffected and will continue over this period but working to a revised collection schedule due to Christmas Day, Boxing Day and Bank Holidays. Tenants can also continue to contact the housing repairs service if they have a genuine emergency and residents can still access the Council’s website for essential information and to pay bills . While buildings may be closed, we have also put arrangements in place so people can contact us in the event of an emergency and services will remain on standby. During this period if there are any unauthorised traveller encampments on the Council’s land we will be in contact with the Police regarding the use of their Section 61 powers as the courts will be closed until the New Year.”

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