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William Hague vows to look into problems at Harlow’s NCP car park.

Politics / Thu 29th Jan 2015 at 05:03pm

ROBERT Halfon has stepped up his campaign to support Harlow residents who feel that they are being fleeced in the NCP car park by Harlow Town Station, by raising the issue in the House of Commons.

Speaking in Business of the House Questions, Robert asked the Leader of the House, William Hague, to have an urgent statement on the role of car parks such as NCP, and then explaining that “My constituents have been fleeced by NCP, which has signposted restricted areas improperly and then fined people who innocently park in them. Furthermore, it has fined people for allegedly displaying their ticket in the wrong place on the car’s dashboard.”

In response, Rt. Hon. William Hague replied that he would “let my ministerial colleagues know of his concerns, and they may contact him to guide him further on it.”

Robert has since written a letter to the Office of Rail Regulation, asking them to investigate. This comes after he has previously contacted NCP twice with complaints from his constituents, and demanded that they are immediately refunded the unjust fines, although they are yet to issue any refunds make any changes, such as making the signposting clearer.

The exchange between Robert and William Hague went as follows:

Robert Halfon: May we have an urgent statement on the role of private car park owners such as NCP? My constituents have been fleeced by NCP, which has signposted restricted areas improperly and then fined people who innocently park in them. Furthermore, it has fined people for allegedly displaying their ticket in the wrong place on the car’s dashboard. Will my right hon. Friend contact the Secretaries of State for Transport and for Business, Innovation and Skills and call for an urgent inquiry into this disgraceful behaviour by NCP?

William Hague: My hon. Friend is an ardent campaigner on behalf of his constituents and he will understand that in such car parks—for example those owned by train operators—the charges are a commercial matter. It may aid him and his constituents to know that it is for the Office of Rail Regulation to consider any complaint that a car parking charge at a station is excessive. It has issued guidance, setting out the circumstances in which it will investigate, but I will let my ministerial colleagues know of his concerns, and they may contact him to guide him further on it.

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