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Should now be easier to tell Essex County Council about Harlow’s road problems

News / Wed 15th Mar 2017 at 11:41am

RESIDENTS wanting to report an issue on the county’s roads can now do it quicker and easier thanks to improvements to Essex County Council’s highways website.

Potholes, broken pavements, faulty streetlights and highways flooding are just a sample selection of issues easily reportable at the click of a button.

The newly improved www.essex.gov.uk/highways website offers users a chance to clearly pinpoint on an interactive map where the issue has occurred.

It also allows residents to check a highways query previously reported by them or others across the county.

Cllr Eddie Johnson, Essex County Council Cabinet Member for Highways and Transport, said: “We have worked with users to improve the current website and help make it as easy as possible for residents to tell us about a highway issue.

“This tool allows us to know exactly where a problem is and immediately pass it onto the relevant officers on the ground.

“This will help us locate and deal with urgent issues quicker to help keep Essex moving.”

Cllr Stephen Canning, ECC Cabinet Member for Digital Innovation, IT and Customer Services, added: “We are committed to transforming Essex into a digital leader which uses technology to make residents’ lives easier.

“By acting on feedback on the previous website we have made improvements to make reporting issues on the road and checking the progress of an existing enquiry quicker and easier than before.”

Other advantages of the improved website include easy access to live traffic and travel updates; major scheme updates; gritting routes; and bus information.

ENDS

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3 Comments for Should now be easier to tell Essex County Council about Harlow’s road problems:

D.p.l
2017-03-18 21:19:21

Surprise surprise. Is there county council elections coming up by any chance?

jarrett
2017-03-22 08:13:49

That is correct but they want to keep the mess that are our rods secret from you,try reporting it on fixmystreet.com and an email is sent to the correct council and the problems are there on a map for all to see,it's time for us to protest about the potholes and subsidence along with poor quality repairs(bodges) that are being carried out with our money.

UKMaverick785
2017-03-23 16:54:04

Telling them is the easy bit! Getting them out to flipping do something is the hard part! It would help if they gave the contract to someone who didn't sound like a cowboy double act - Wilson Boudon! That way they might get filled properly!

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