Princess Alexandra makes appeal over use of Accident and Emergency Department
Health / Mon 11th Dec 2017 am31 11:47am
Princess Alexandra Hospital Emergency Department – NHS urges local residents to choose the right service
The NHS is experiencing a growing demand for urgent care services and this is no different at The Princess Alexandra Hospitals NHS Trust. Demand on the local hospital’s emergency department has been very high. We are seeing approximately 280 patients a day. Together with growing demand this has placed pressure on capacity in the hospital.
Patients are reminded A&E is for serious and life-threatening injuries and conditions only, for example, a loss of consciousness, a very serious state of confusion, persistent severe chest pain or breathing difficulties. This is not the right place to go to if you’re suffering from common ailments, such as coughs, colds, fever or diarrhoea and vomiting.
Patients are also advised to make use of all other healthcare options available. This includes calling NHS 111 when you need medical help quickly but it’s not an emergency; considering self-care where possible; visiting your local pharmacy or GP. In most cases, you can get help and advice from these professionals which can remove the need to attend the Emergency Department.
The trust has also promoted uptake of immunisation against flu. Each year, PAHT aims to vaccinate up to 75 per cent of its front line staff in order to protect staff, patients and families from flu. In order to achieve this, flu vaccinations are offered to all staff and we have been supporting the national flu fighting campaign with public messaging encouraging the public to get vaccinated.
Stephanie Lawton, Chief Operating Officer at The Princess Alexandra Hospital NHS Trust, said: “We are working closely with GPs, community partners and social care to speed up the transfer of care for patients who can return home with support. Currently we are unable to balance the number of patients already occupying our beds with the needs of new patients arriving with complex needs.
“I am urging everyone to consider the most appropriate treatment choice for their condition. It should be remembered that the first port of call for non-emergencies and when your GP surgery is closed, is the NHS 111 service which you can access for free from your landline or mobile by simply dialing 111. A member of the team will assess you, provide advice and direct you to the local service that can help you best. They’re available 24 hours a day, seven days a week, 365 days a year.
Daily performance is improving and the trust is working hard to ensure patient experience continues to improve.”