Burst water mains causes chaos in Harlow

News / Thu 12th Jul 2018 at 07:09am

2200 hrs

We have successfully repaired the burst water main and anticipate full restoration of your water supply within the next hour.
Should you experience any discoloured or aerated water which is not uncommon following a mains interruption, we recommend that you leave a mains fed tap running for approximately 5-10 minutes. Discolouration of the water is caused by small particles of iron which are within the mains and disturbed during interruptions.

Cloudy water is caused by air that becomes trapped in the mains, neither of these are harmful to your health. To see more about how to clear discoloured or aerated water why not watch our short video guide here

Where it has been necessary to excavate the area we will continue to work with the local Highways Authority to return the road surface area to normal and ensure that the road or footway is safe for all vehicle and pedestrian traffic. This may mean that we have to maintain the site and any necessary traffic management until this is the case.

We are sorry for the inconvenience caused by this incident and would like to thank our customers for their patience today.

Update: 1115 hrs

An Affinity Water spokesperson said: “We are sorry for any inconvenience caused by bursts on Second Avenue and Parlsoe Road, Harlow this morning.

Our technicians are on site at Parlsoe Road to repair the damaged main and three-way traffic lights are currently in place to ensure the safety of commuters, whilst repairs are carried out.

Our technicians are also on site at Second Avenue to repair the main and the bus lane is currently closed whilst this work takes place.

We would like to thank customers and commuters for their patience during this time.”

Update: 0950 hrs

Statement from Affinity Water

Our repair team are on site and work to fix the damaged water main is now underway. We will provide an update and estimate on when this work should be completed as soon as one becomes available.

We have isolated the damaged section of water main, due to this our customers should see their water supplies restore, this may be at a lower pressure than normal until the repair is fully completed.

We are sorry for the disruption to your supply and thank you for your patience.

We will update this message again after 11:45


RESIDENTS have been left without water after what appears to be a water main has burst in Harlow on Thursday morning.

The source appears to be from near trees between Great Brays and Second Avenue in Harlow.

Traffic is just about getting through the water which is now running quite deep.

Affinity Water are on the scene.

A number of residents have reported that they do not have water.

Pear tree Mead and Holy Cross schools are closed due to “water issues”.

Message from Affinity Water

Our technician has assessed the burst; a repair team have been called and are on their way to carry out the necessary work in order to restore supplies to normal.
During this time we ask you not to use any electrical appliances that require a water supply, for example washing machines or dishwashers and to conserve water from storage tanks during the time your water supply is interrupted.

If you do still have a supply, we would advise you to store some water for drinking, in case your water has to be switched off for a repair to be completed.

We are sorry for the inconvenience caused.

We will update this message again after 09:30

Updates to follow.

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1 Comment for Burst water mains causes chaos in Harlow:

2018-07-12 08:51:20

Also leak in Parsloe Road. Affinity Water quoting same message as above for this leak

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