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Support available for patients when leaving hospital

Health / Wed 17th Apr 2019 pm30 01:10pm

Support available for patients when leaving hospital

WHAT will happen when you are ready to leave hospital? What support is available when you get home?

These and other questions face anyone who becomes a patient, whether referred as an inpatient, or, more importantly if admitted urgently from the emergency department.

The prospect of going home after treatment undoubtedly causes anxiety and questions, so nurses and support staff at The Princess Alexandra Hospital Trust (PAHT) have set up special drop-in sessions on a daily basis to allow patients, their relatives and carers to ask for information, advice and support.

The team of staff who are specifically engaged in ensuring good care after a hospital stay consists of nursing staff, social care workers and liaison staff. These people, called the integrated discharge team, work to put a variety of measures in place for you, including care and support within the community.

During experience of care week (23 – 27 April), an international event that celebrates the work that is happening across health and social care to keep improving experiences of care for patients, families, carers and staff. The PAHT discharge team are inviting everyone to come and find out about how PAHT works with partner agencies to ensure a best possible experience for patients after their treatment, in their homes and in the community.

Kay Cobbold, transfer care matron, said “It is so important for people to feel informed and able to plan for their stay and going home. We are happy to meet with any patient, relative or carer to offer help and advice in planning hospital discharge.”

The majority of people simply want to know when they will go home and what will happen after that. The discharge team sessions are designed to give these answers.

They are available every week day in the Patient Information Centre at the front entrance of the Princess Alexandra Hospital (Hamstel Road, Harlow, CM20 1QX). You can pop in to speak to the team between 3pm and 4.30pm – you don’t need to book an appointment.

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