Essex County Council pays £112k compensation for potholes

Politics / Sun 8th Aug 2021 at 04:19pm

NEW research has revealed just how much potholes really rile motorists across the country, with nearly two thirds of drivers (63 percent) believing the roads in their area are in poor or very poor condition.

In fact, more than three quarters (76 percent) think road conditions are worsening, with 70 percent agreeing councils should commit more resources to fixing potholes.

The study of more than 2,000 motorists by webuyanycar.com found over half (54 percent) admitted to having had their car damaged as a result of a pothole and a huge 73 percent know someone who has. Astonishingly, 75 percent of drivers have no idea how to submit a claim from their local council for compensation, with just 3 percent having successfully done so.

Richard Evans, head of technical services at webuyanycar.com said: “It’s hardly shocking that two thirds of people find potholes to be a major issue but it is surprising to learn that 40 percent of drivers admit to avoiding routes they know are prone to them. Luckily how to sell your car at webuyanycar.com is much easier than trying to avoid potholes.”

Richard added: “While we might not be able to repair the potholes in your area, we can certainly help you sell your car safely and hassle-free, with a valuation in less than 60 seconds and even sell to us the same day.”

The survey revealed drivers find potholes to be one of the biggest annoyances while on the road, with almost 40 percent agreeing they are worse than a driver carrying on when you have right of way. A further 38 percent said hitting a pothole was more inconvenient than getting stuck behind a slow driver or middle lane driver, while 34 percent would rather sit in a traffic jam than drive over a pothole.

Potholes are even more frustrating than tasks off the road too, with 34 percent saying they are worse than a pointless meeting at work, 31 percent would rather listen to someone eating loudly and almost 40 percent are annoyed more by potholes than by someone who doesn’t use their manners.

A Freedom Of Information request carried out by webuyanycar.com found that over £16m of taxpayers’ money has been paid to drivers for compensation of damage or injury caused by 2.48m reported potholes between 2018 and 2020.

Essex County Council paid out £112,973 in compensation from 2018 to 2020, 69 percent less than the East of England average per thousand inhabitants. Find out how other local authorities in the region fared here.

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5 Comments for Essex County Council pays £112k compensation for potholes:

Pauline S
2021-08-09 09:14:42

Potholes certainly still head the list of "poor response to complaints to Essex C C ", but damaged street furniture and street lighting failures come next in our County. They regularly all remain unattended for months on end. I would suggest the contracts with private companies are not strong enough and leave too great a scope to delay the required work. ECC take note.

2021-08-09 11:14:47

My tyre was ripped off the wheel of my car and I took photos of the huge pothole. ECC denied all responsibility and told me to take them to court. I also received a pathetic reply telling me they have thousands of lamp posts and flood defences to pay for as well as other "services". What the had to do with my tyre damage I do not know. I done a FOI request and was sent a so called highways inspectors report saying that they were not aware of the pothole I reported so are not paying me one penny. A pathetic response from a rubbish council.

2021-08-09 17:54:44

Currently on holiday in Yorkshire Dales Cumbria, miles of roadways and small roads. By and large immaculately maintained … hang your head in shame Essex C C and the witless Representatives for Harlow that time and time again fail to ensure Harlow’s roads are maintained properly.. another example of local government ineptitude.

gary roberts
2021-08-10 15:12:19

Potholes: "A pothole is a depression in a road surface, usually asphalt pavement, where traffic has removed broken pieces of the pavement. It is usually the result of water in the underlying soil structure and traffic passing over the affected area." Source: Wikipedia Smile please, traffic and water and soil structure, you are responsible for potholes based on this definition. Disgusting eh! So who is responsible for traffic maintenance and soil structure management in Harlow? Could I suggest Essex County Council. Water supply is managed by a privatised utility and delivered from above and below the road surface. Sadly, the response is from these are: Not my job mate, see the other person. And the electorate voted for them!

Brian wilson
2022-03-15 12:36:17

I have 8 more bags of tarmac so if you know of a hole let me know, thanks i will try to fill in ad many as i can

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