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Harlow residents warned over fake Thames Water scam

News / Thu 30th Nov 2023 at 08:29am

THAMES Water have advised residents that they are aware of a scam letter sent to some customers claiming they are eligible for a reduced bill or free water. The letter links to a fake Thames Water website with a URL and QR code.

A spokesperson said: “This letter has not come from Thames Water. Please dispose of the letter and do not visit the website or scan the QR code. Our Cyber Security Team are on the case.

We will never ask you for:

– Your personal or financial details

– Access to your online account

– A direct payment – any communication sent will always guide you to our website or invite you to log in to your account

– An urgent action or a rushed decision

“For more advice on staying scam safe: https://www.thameswater.co.uk/…/scam-letter-27th…

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