Royal Mail fails to hit first-class delivery target in every UK area

News / Sat 30th Dec 2023 at 11:36am

ROYAL Mail failed in the year to September to hit its target for next-day delivery of first-class mail in every single area of United Kingdom, an analysis of performance figures by the Observer reveals.

Performance results for more than 120 postal areas in the UK show that none hit the target for 93% of first-class mail to be delivered within one working day. Royal Mail has already been fined £5.6m by the regulator, Ofcom, for failing to hit its first- and second-class targets in the 2022-23 financial year.

Click below for more details.


Print Friendly, PDF & Email

5 Comments for Royal Mail fails to hit first-class delivery target in every UK area:

2023-12-30 14:45:33

No suprise at all. I actually recieved an important letter 2 days after an appointment that was very important and it caused me so much stress and hassle,how can that be acceptable?????its not. What a disgrace royal mail have become. They should not be allowed to get away with this,because it is causing very serious problems for people. My appointment that i missed was a very important housing issue that i could have been taken to court for. Take note royal mail.

Luke Burton
2023-12-30 16:21:12

If you can't offer a first class service they you shouldn't be allowed to sell first class stamps. In any other industry this would be fraud. Privatised RM is stealing from the public.

Alan H
2023-12-31 09:20:13

It is more cost effective for the Post Office to pay a £5million fine than it is to employ the number of staff required to deliver the service that they are obliged to provide. Perhaps a fine of £100million may encourage the overpaid directors of the business to wake up.

Paul Rushton
2023-12-31 10:47:11

We posted Christmas cards to America they took 8 weeks to arrive.

I’ll do that Billy
2024-01-01 15:06:24

RM don’t deliver mail in the US, obviously. All items are air freighted to US Postal Hubs. Seems unlikely mail would be sitting at Heathrow or Gatwick for two months awaiting dispatch. Maybe the issue is on the other side of the Pond. Just saying.

Leave a Comment Below:

Your email address will not be published. Required fields are marked *