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Housing repairs backlog in Harlow now cut by 89% as council on track to clear the backlog

News / Fri 2nd Feb 2024 at 09:35am

THE backlog in council housing repairs has now been reduced by 89% since June 2023, with Harlow Council and HTS still firmly on track to clear the backlog by the end of the financial year.

January 2024 figures show that, since June, 4,884 backlog repairs have been completed from a starting figure of 5,481. This leaves just 597 jobs outstanding to be cleared by the end of March 2024. Of these, just 127 date back to 2022, with that year’s backlog now reduced by 94%.

These improvements come alongside several measures to fix council housing. These measures include the new tenancy audit programme, which is visiting tenants in their homes, the full stock condition survey to improve maintenance of council homes and the overhaul of how council housing is allocated to ensure local council homes are for local families, with a proposed allocations policy going to Cabinet this month.

Councillor David Carter, cabinet portfolio holder for housing, said:

“We remain fully committed to fixing council housing and are still well on track to completely clear the backlog in repairs by the end of March.

“We are currently looking at a reduction in backlog repairs of 89%; this goes to show that all the hard work that has gone into turning this around since June – changing working practices and bringing the standard repair time down from 9 months to 60 days – is really paying off. My thanks go to everyone involved in this enormous project to fix council housing.

“It’s taken a great deal of effort to get to this stage, but I know that with the council and HTS continuing to work together we can make that final push in the last couple of months of the financial year to fully clear the backlog and get on top of keeping our homes up to standard.”

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20 Comments for Housing repairs backlog in Harlow now cut by 89% as council on track to clear the backlog:

Kim Oconnor
2024-02-02 10:35:38

Can you go around and look at guttering, and all the wires, that are hanging loose over people s houses. No guttering clearance has been done ,in years. It seems to me that you can use a number to say you have reduced backlogs, but where's the evidence. Let's see that .

John C
2024-02-02 13:10:29

Lies, been waiting years for repairs. Lots of words but no proof or evidence.

Mike
2024-02-02 13:28:16

Still waiting for them to replace my ceiling/stopcock/toilet system in my bathroom. They called out 2 weeks before Christmas and was told that I’ll receive a letter with dates. Still waiting.

Vince in
2024-02-02 14:28:57

Some houses have no Guttering due to being left over a period of time. This was reported 6 months ago and when we called the council said they are very busy. The house is now getting a damp wall.

Steve
2024-02-02 14:48:16

I would love to see Harlow council accounts, but have been rejected when I asked. This is our money. Why can't we see them?

Cllr James Leppard
2024-02-02 16:36:02

Steve, I do not who told you that the Statement of Accounts was not available. Please go to the link below as all the Financial Statements are in the public domain by legal requirement. https://www.harlow.gov.uk/your-council/spending-and-performance/statement-accounts

Cllr James Leppard
2024-02-02 16:36:56

Steve, I do not know who told you that the Statement of Accounts was not available. Please go to the link below as all the Financial Statements are in the public domain by legal requirement. https://www.harlow.gov.uk/your-council/spending-and-performance/statement-accounts

Steve
2024-02-02 16:56:33

James Leopard,I have asked for the full accounts, several times over the last few years. I get sent a link that shows a small breakdown of the account's. Not the full accounts. I don't want names of the people who work at the council. But I have been told I can't see what I have asked for.

Kim Oconnor
2024-02-02 18:39:19

Steve. Do often the case.

Kim Oconnor
2024-02-02 18:40:22

Steve,,so often the case.

Steve
2024-02-02 18:41:16

Kim ?

Cllr James Leppard
2024-02-02 19:15:57

Steve, please email me the information you are seeking. My email is on the Council website. The link I sent shows the full Financial Statements.

Kim Oconnor
2024-02-02 20:13:42

Steve, meaning so often you can't get information up.

Steve
2024-02-02 21:57:15

James Leopard I have sent you an email

Steve
2024-02-02 21:58:21

Kim, and that information belongs to us,we paid for it etc

Cllr James Leppard
2024-02-02 22:19:08

Thank you, Steve.

Sarah Pottle
2024-02-02 22:56:58

I’m still waiting for my leaking roof to be replaced. Water started coming into my property in 2018. I’ve had a temporary roof since 2021 and endless scaffolding towers. Tonight the current scaffolding is banging about by my bedroom window as is the broken guttering and down pipe. I have been told my roof will not be replaced until sometime in 2025/6 thats 7/8 years without a functioning roof.

Mrs Keeley Tovey
2024-02-03 09:21:49

I'm having a problems with certain people in the council, with them being biast & treating a female sexist, lying, contractors damaging my belongings, & these people denied what they had promised me, ive put a complaint in twice in the past 5 months, & still waiting for the latest one fir them to back to me. One of the people I'm complaining about is apparently investigating himself. This isn't far

Bruce Downey
2024-02-03 12:07:03

Still got a long way to go, rung HTS to find out what was the delay in my repair.. within twenty working days was the reply.. still haven’t shown up and now it’s 25 days!

Robert Davis
2024-02-04 16:03:37

The council never gave HTS the money to repair houses or the capital funding to replace roofs. This information from the Tories is not correct

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