THE current contract for the provision of shared e-scooters in Essex will conclude on Wednesday 13 August 2025, as Essex County Council prepares to transition to the next phase of the service.

Since launching in 2020, the scheme has supported over 3 million journeys across Braintree, Chelmsford and Colchester, helping residents travel more sustainably and providing choice.

The council would like to thank Dott, the current operator (previously operating as Spin and then Tier), for its contribution over the past five years. 

Removal of the e-scooters began today (Monday 11 August) ahead of the contract end date. 

Users with active passes beyond Wednesday 13 August are advised to contact [email protected] to arrange a refund.

Unfortunately, the expiry of Dott’s contract and unexpected delays in tendering a new contract means e-scooters will temporarily be unavailable for hire in Essex. 

Councillor Tom Cunningham, Cabinet Member for Highways, Infrastructure and Sustainable Transport, said: “We’re proud of the role shared e-scooters have played in helping thousands of residents make more sustainable travel choices across Essex.

“As we move into the next phase of the service, we remain committed to expanding sustainable transport options and look forward to announcing a new provider soon.”

Dott continues to operate in Milton Keynes, Nottingham and Bristol.