Local health and care leaders thank Harlow public for their feedback

Communities / Wed 11th Mar 2015 at 01:25pm

Health Say

WEST Essex health and care leaders would like to thank the public for attending their feedback events which took place across Harlow, Epping Forest and Uttlesford in January and February.

Residents joined NHS West Essex Clinical Commissioning Group’s (CCG) events in Harlow, Saffron Walden, Waltham Abbey, Dunmow and Epping to hear how local people’s views – have shaped plans for local health and care.

In 2013, WECCG held a widespread engagement campaign called My health My future My say which captured public opinion on the future of health and care services in the area. Part II of the campaign aimed to provide an update on NHS plans and provide the opportunity for people to ask questions from local leaders.

The event panel was made up of representatives from NHS West Essex CCG, Essex County Council, South Essex Partnership University NHS Foundation Trust (SEPT), North Essex Partnership University NHS Foundation Trust (NEP) and The Princess Alexandra Hospital NHS.

At each event a spirited question and answer session took place, the first such Q&A of West Essex CCG’s updated public engagement model.

Chief Officer at West Essex CCG Clare Morris said: “We’re thrilled that local people took the opportunity to see how their ideas have shaped our plans and that they made the most of the first of our Q&A sessions.

“I’d like to extend a thank you to everyone who attended the events and for their input in the engaging conversations that took place. It was a privilege to not only share our intention of creating more joined-up health and care services but also to have the chance to hear people’s views on this.

“Our updated way of working with local people means we’ll be publicising the next open Q&A session later this year and we urge people to come along to find out how the CCG is working to shape local health and care services to ensure we reflect local needs.”

While the feedback events focused on plans for the next five years, it was also an opportunity to share the steps West Essex CCG has taken over the winter period to help manage exceptional demand on health and care services. These include making 5,000 additional face-to-face GP appointments available, simplifying the discharge process and promoting the free NHS 111 service for calling when you need medical help fast but it’s not an emergency.

The opportunity to engage with West Essex CCG remains open via the website www.westessexccg.nhs.uk or by emailing [email protected]. You can also keep up to date on Twitter @nhswestessex or Facebook (WECCG).
Alternatively, please contact our patient advice and liaison service (PALS) on 0800 7833396.

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