Elaine Spicer was nominated in the ‘Unsung Hero’ category for people who make a real difference when putting the physical needs of others before themselves.

Having been a carer herself for her late father, Elaine, who suffers from cerebral palsy, approached Harlow Council to see if there was any voluntary work she could do.

She was recruited as a volunteer telephone befriender working for Action for Family Carers, a charity which supports carers across Essex.

Since starting, she has also helped out in the office and the respite centre and has attended a first aid course believing that it could come in useful.

She was nominated by Sandra Amey-Martin, who said: “Elaine never moans, she is always laughing and bringing up everyone’s spirits. She is an absolute joy to work alongside.”

Mike Fitzgerald, director of ECLwhich sponsored the category, added: “Elaine would not let her limited mobility prevent her from helping others. She is a true unsung hero.”

The annual Pride of Essex Awards held at Anglia Ruskin University in Chelmsford were attended by the Lord Lieutenant of Essex Lord Petre, musician Rick Wakeham and X Factor contestant James Graham.

The awards recognise courage, determination, outstanding achievement often in the face of adversity, exceptional care in the community and fundraising.