Mopping up operation after Berecroft residents flooded out

Communities / Thu 21st Apr 2016 pm30 03:00pm

BerecroftRESIDENTS in Berecroft are mopping up after flooding hit their homes.

According to reports, a burst water main hit the area during the night.

YH has spoken to local councillor, John Strachan. He said: “I started getting calls at just after 4am. We have tried to co-ordinate as best we can. Thecouncil are doing their bit to make sure no-one is homeless.

Affinity Water updates

1715 hrs

We have successfully repaired the burst water main and anticipate full restoration of your water supply within the next hour.
Should you experience any discoloured or aerated water which is not uncommon following a mains interruption, we recommend that you leave a mains fed tap running for approximately 5-10 minutes. Discolouration of the water is caused by small particles of iron which are within the mains and disturbed during interruptions.

Cloudy water is caused by air that becomes trapped in the mains, neither of these are harmful to your health. To see more about how to clear discoloured or aerated water why not watch our short video guide here

Where it has been necessary to excavate the area we will continue to work with the local Highways Authority to return the road surface area to normal and ensure that the road or footway is safe for all vehicle and pedestrian traffic. This may mean that we have to maintain the site and any necessary traffic management until this is the case.

We are sorry for the inconvenience caused by this incident and would like to thank our customers for their patience today.

1500 hrs

The work on the damaged main continues. Our teams on site are currently in the process of opening up additional valves on the network in the hope that we can restore water to the majority of the properties, however this may be at lower than normal pressure levels.

The diversion of water will unfortunately not restore water to every affected property. However we are in the process of arranging bottled water for anyone who is still affected following this water diversion. Bottled water will be dropped at a central location and made available to customers whos supply we are unable to restore with the rezone of water which our on site team is currently trying to carry out.
We are sorry for the inconvenience caused by this incident.

0900 hrs

If you live in the above area and are experiencing problems with your water supply we currently have a burst water main on Berecroft which may be affecting you.

Our technician has assessed the burst; a repair team have been called and are on their way to carry out the necessary work in order to restore supplies to normal.

During this time we ask you not to use any electrical appliances that require a water supply, for example washing machines or dishwashers and to conserve water from storage tanks during the time your water supply is interrupted.

If you do still have a supply, we would advise you to store some water for drinking, in case your water has to be switched off for a repair to be completed.
We are sorry for the inconvenience caused.

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