West Essex Mind want to know about your patient experience

Health / Mon 30th Dec 2019 at 02:06pm

Patient Experience

PLACING the patient at the heart of the Trust is fundamental to everything we do at EPUT.

To provide the best possible service we use professionals – doctors, nurses and therapists – who are experts in their field. The people who use our services are experts by experience and are the real authorities on our performance so we welcome their feedback wherever possible.

We have enthusiastic Patient Experience Groups, Carer Groups and Stakeholder Groups that oversee the work that we do. Service users and carers can complete surveys to give us important feedback about their experiences of using our services.

These are just some of the many opportunities we have for service users, carers and volunteers to become involved with the Trust to help us develop the services we provide.

If you are interested in attending meetings, joining focus groups or workshops, commenting on draft policies, or participating in recruitment panels then please contact us.

Have you used our services? Can you help us?

Details of workshops to develop a new Patient Experience Framework

We would like to involve people with experience of using our services from across the Trust to help us develop new guidelines for the Trust, to make it easy for people to have their say on the way it works.

We are running six workshops and would like to invite people with experience of using our services to come to one, you can be a patient, carer or family member.

If you would like more information please feel free to email us at [email protected] or by phoning us on 01268 739682.

Workshop details

Tea, coffee and biscuits will be available from 15 minutes before the start of the workshop.


​Date: Monday 20 January

Times: 14.30 to 16.30 or 18.00 to 19.30

Address: MIND, 10 – 11 Corner House, Bushfair, Harlow CM18 6NZ

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