THE bin crews have worked hard to catch up with as many collections as possible following the Christmas and New year break. However the effects of the pandemic continue to create challenges for the bin crews. On top of this there have been some vehicle breakdowns.

We are sorry about the delays. We will continue to work with Veolia to reduce the current levels of disruption. We expect that the pandemic will continue to cause some disruption to collections. 

Please continue to leave your rubbish out and the crews will be there to collect it as soon as they can. Our website will be kept updated with the latest bin dates.

You can make collections safer for everyone including the bin crews and their families by:

• keeping at least 2 metres away from the crews so they can carry out collection services safely
• washing your hands before and after sorting out your rubbish and putting your bins and bags out
• cleaning the handles on your bin and containers with disinfectant before and after they have been emptied

If your household is self-isolating due to coronavirus please:

• put personal waste (such as used tissues) and disposable cleaning cloths into a securely disposable rubbish bags
• bags should then be placed into another bag, tied securely and kept separate from other waste
• put these aside for at least 72 hours before being put in your usual external household waste bin
• clean the handles on your bin and containers with disinfectant before and after they been emptied

You can also help by:

• putting your waste out before 7am on your collection day in your usual place
• checking your collection days for changes and reporting any missed collections if the crews have been to your area to collect
• reducing and reusing your rubbish and recycling and composting as much as possible
• not parking in a way that blocks access – we know this isn’t always easy or possible but blocking access means emergency vehicles cannot help you and the bin lorries cannot get through to empty your bins