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Essential journeys only warning to rail travellers as Storm Franklin sweeps through area

News / Sun 20th Feb 2022 pm28 07:26pm

RAIL passengers are being advised to only travel if their journey is absolutely essential on Monday morning as Greater Anglia will be running a very reduced service which could be disrupted at short notice as another storm is sweeping across East Anglia.Just like on Friday last week – when Storm Eunice brought severe disruption to the railway network so that all trains were cancelled for most of the day and evening – Network Rail has imposed a 50mph speed limit to try to keep the railway running safely.

As a result there will be far fewer trains running and journey times will be longer – and if trees come down or debris lands in the overhead wires then journeys could be disrupted severely for many hours.

The plan – if trains run without further disruption from falling trees and debris on the line – is as follows:

Half-hourly between:


Southend Victoria and London Liverpool Street
Cambridge and London Liverpool Street
Stansted Airport and London Liverpool Street
Hertford East and London Liverpool Street

Hourly between:

Norwich and Colchester – the intercity service will only operate between Norwich and Colchester, connecting at Colchester with other services to/from London Liverpool Street
Ipswich and London Liverpool Street
Colchester Town/Colchester and London Liverpool Street
Clacton and Colchester
Walton-on-the-Naze and Thorpe-le-Soken
Harwich and Manningtree
Marks Tey and Sudbury (if line reopens following Storm Eunice)
Braintree and Witham
Southminster and Wickford (if line reopens following Storm Eunice)
Norwich and Cambridge – but not to/from Stansted Airport, passengers will need to travel via Bishops Stortford
Norwich and Great Yarmouth
Norwich and Lowestoft





Further details will be available on the Greater Anglia website when they have been finalised.Greater Anglia will try to contact any customers who have booked passenger assistance on affected services.

They can also call Greater Anglia to check or rearrange their journey by calling 0800 028 2878 (free from a landline), text type 18001 0800 028 2878 or call from a mobile phone on 0345 6007245.Customers who have booked tickets for travel on Monday 21 February can use them on another day.

Customers can also choose to rearrange their date of travel or apply for a refund free of charge, which can be done where they bought their tickets.If tickets were purchased online with Greater Anglia, they can be changed via online accounts.

For more information go to www.greateranglia.co.uk/book-confidence. For refunds on tickets bought through Greater Anglia visit  www.greateranglia.co.uk/contact-us.

In the event of any additional service disruption Greater Anglia will do its best to provide a rail replacement bus service but it is likely to be limited and subject to disruption on the roads due to storm damage.

Jamie Burles, Greater Anglia managing director said: “We are very sorry to inconvenience customers again, just three days after Storm Eunice which caused such terrible disruption across our network due to the ferocity of the winds.

“We really would urge people to only travel if your journey is absolutely essential, as we saw on Friday that journeys can be severely delayed if trees block the tracks and overhead wires get tangled or obstructed.”We don’t issue a message discouraging people from travelling lightly.”We will do our utmost to keep our reduced service running and to keep passengers up to date with any developments throughout the day.”

Please remember that you can change your ticket, travel on another day or apply for a refund free of charge.”

A Network Rail spokesperson said: “Our focus is to keep passengers and staff safe during storm Franklin.

“We’re putting in place a 50mph speed restriction across the network tomorrow as it reduces the potential of damage to overhead wires and other infrastructure during the storm.”We’ll also have response teams ready at key locations to clear debris or vegetation that gets into the line.

“Working closely with Greater Anglia we will aim to keep as many trains running as possible but encourage you to check before you travel before setting out.” 
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