Essex and Herts Air Ambulance Trust rated outstanding following inspection
Charity / Fri 14th Oct 2022 at 07:56am
THE Care Quality Commission (CQC) has rated Essex & Herts Air Ambulance Trust outstanding, following an inspection carried out in August and September.
The service provides emergency care to critically ill and injured patients in Essex, Hertfordshire and the surrounding areas.
It was inspected as part of CQC’s ongoing checks to assess the quality of care being provided to people, and found the trust delivered an outstanding service that was saving lives across the region.
As well as being rated outstanding overall, it was also rated outstanding for being safe, effective, caring, responsive to people’s needs and well-led.
Zoe Robinson, CQC head of hospital inspection, said:
“We were very impressed to find such outstanding levels of care being provided by Essex & Herts Air Ambulance Trust.
“The level of teamwork at the service was exemplary and staff and managers worked together and supported one another to deliver the best possible outcomes for people. Patients were valued and respected and their individual needs and preferences were always considered. Feedback from those using the service and their loved ones was overwhelmingly positive and people told us that staff went the extra mile for them and exceeded their expectations.
“People’s lives continue to be saved because of the trust’s excellent standards, and other services can look to it as an example of how to deliver outstanding care.”
The inspections found numerous examples of outstanding practice, including:
The full report can be found on the CQC website
I’ve been donating money to the Herts and Essex HEMS @£8.58, per month. I’d gladly pay £10 per month but don’t know how to get hold of you, I’d also like to buy a lapel badge and a car sticker. Maybe you can send me details on how I can get them, thank you, Dave Lewis
I’ve been donating money to the Herts and Essex HEMS @£8.58, per month. I’d gladly pay £10 per month but don’t know how to get hold of you, I’d also like to buy a lapel badge and a car sticker. Maybe you can send me details on how I can get them, please carry on the superb work that you do. thank you, Dave Lewis
Amazing work and dedication to saving lives❤️
Hi Dave, please contact us via contactu[email protected] or 0345 2417 690 and we will be happy to assist you.