Royal Mail delays in Harlow blamed on staff shortages

News / Sat 25th Mar 2023 at 02:21pm

ROYAL Mail has admitted it is experiencing delays in Essex and has apologised for any inconvenience.
Sorting offices at Braintree, Colchester, Harlow and Canvey Island were affected on Thursday and Friday.

Labour councillor Lee Scordis said he was “reliably informed” Colchester’s sorting office was 13 staff short.

“We aim to deliver to all addresses we have mail for, six days a week,” said a Royal Mail spokesman, in a statement posted on its website.

“In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing or other local factors

“In those cases, we will rotate deliveries to minimise the delay.”

The statement added that the company was “sorry for any inconvenience”.

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1 Comment for Royal Mail delays in Harlow blamed on staff shortages:

Richard Adams
2023-03-26 09:40:13

Another example of a privatised public service failing to deliver its statutory requirements. This has been going since well before covid. We have made several complaints to the post office about non delivery of letter mail. Each time the reply is "staff shortages". However it doesn't seem to stop them delivering parcels even on a Sunday. The CEO of the Post Office tried to say at a parliamentary select committee that there is no policy to prioritise parcels over letters when there is clear evidence there is. The Post Office needs referring to Offcom and heavily fined for its failure to deliver its statutory service.

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