Harlow Labour leader concerned over future of railway ticket office in town

General / Fri 7th Jul 2023 at 11:21am

HARLOW Labour group leader Chris Vince has expressed his concern about the future of railway ticket offices in Harlow following news from the Conservative govt that ticket offices across the country will be forced to close.

Cllr Vince said: “The news of ticket office closures is extremely worrying for many Harlow commuters who rely on them. Not everyone can use the self-service machines and what happens if they are faulty?

It is frequently the case that ticket office staff give advice and assistance that you just cannot and would not get from a ticket machine. As ever, the Conservatives are more concerned about money than people, they fail to understand the value customers place on human interaction.

The conservative govt are ducking and diving the question about ticket office closures but Harlow Labour group unequivocally reject potential closures of Harlow’s ticket offices and have already stood in solidarity with ticket office workers at Harlow Town station.”

Louise Haigh MP, Labour’s Shadow Transport Secretary, commenting on the Rail Delivery Group publishing proposals for railway station ticket office closures in England, said:

“Despite the concerns of vulnerable passengers, Conservative ministers are ducking and diving from scrutiny.

“They refuse to say how many stations have alternatives to ticket offices, what the impact will be on jobs, or how it will hit vulnerable rail users.

“The Conservatives should come clean, and give passengers the answers they deserve.

“Railroading this decision in just three weeks, without proper consideration for staff and vulnerable passengers, only risks exacerbating the managed decline of the rail network.”

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5 Comments for Harlow Labour leader concerned over future of railway ticket office in town:

Luke Burton
2023-07-07 23:42:56

No slamming from Cllr Vince, then?

Michael Patrick
2023-07-08 08:46:13

Absolutely totally wrong. Vulnerable Disabled passengers ,those who cannot use machines. Will suffer or not even travel. As always Machines & Artificial intelligence are confusing and people with out computer skills often make wrong disicions that cost them more money. Or even in my case fined.This is profit before people.

Michael Patrick
2023-07-08 08:47:18

Ps all rail unions as deos Harlow and district Trades union council will fight this forever.

Kim Oconnor
2023-07-08 10:42:05

Totally unacceptable this.. No thought s of people with disabilities, no thought s, of the elderly.. And no thoughts if there was an accident... theses places will be cold and unwellcoming... You want people to leave cars at home,, you councils are going about this the wrong way.... It's not all about money, it's not all about, get ready for new computer age, when not every body can use it... cold and unwellcoming this is... This is purely profit before people..busy lining your own pockets..

Matthew Gillman
2023-07-14 11:08:29

If you would like to comment on these proposals contact London TravelWatch – the independent transport watchdog for London, by Wednesday 26 July 2023 using the details below: Email: [email protected] Freepost: RTEH-XAGE-BYKZ, London TravelWatch, PO Box 5594, Southend on Sea, SS1 9PZ

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