Kay’s Blog: Is it pantomime season at Harlow Council?
General / Thu 18th Sep 2025 at 07:11am
IT’S pantomime time already! Harlow District Council’s wonderful. Oh no it isn’t! Oh yes it is!
You think it’s too early for pantomime? Rehearsals are well under way, I’ll have you know, and Harlow Playhouse is gearing itself up for the best season ever. I may be a panto fan but I’m also a trade unionist so I’m taking an interest in the Council’s changes to …… working arrangements.

You must have noticed that the 9-to-5 working day was consigned to history well before the pandemic, replaced by a myriad work patterns, generally improving the work-life balance for employees while maintaining employee commitment. Staff can request flexible working, a request which must be considered seriously by employers. Such arrangements have increased over the last few years. (Obviously, not all jobs allow the possibility of flexibility.)
Where possible, hybrid working (a mix of in-office and remote, usually from home) is operated by 83% of organisations, according to the Chartered Institute of Personnel and Development, while 40% say it increases production. Flexible workers benefit from being able to organise their workload, motivated by a sense of relative control. Not having to travel saves time, money and stress. Work hours can fit around other commitments such as walking the dog and the demands of the school day.
Drawbacks exist. Distractions can disrupt the workflow: on the other hand, the computer’s proximity can tempt the worker to continue long after the working day, thereby destroying that work-life balance. Stress within the family can result, ironically.
Sometimes, a sense of isolation and exclusion can be a concern: any working arrangement, if it’s to succeed, necessitates sound communication between employee and employer and a healthy, open, trusting relationship. It requires staff commitment and skilled leadership.
Flexibility helps more people work and stay in work. Staff are more inclined to ‘go the extra mile’, to derive greater job satisfaction. Such arrangements, importantly, encourage inclusion and diversity. The CBI Employment Trends survey found that 99% of businesses surveyed see a flexible workplace as vital or key to competitiveness, investment and job creation.
The hybrid model looks like the ideal compromise. It combines the freedoms and advantages of remote working with the benefits of being with colleagues in the office, able to interact/participate in decision-making. Two days at home or elsewhere and three in the office would suit everybody, surely? Well, I’m glad you agree … and so does Harlow District Council: that exact working arrangement was introduced at the beginning of this very month. Oh, but the Council doesn’t want to stop there, declaring an intention to impose a four-day office working week from January, puzzlingly. Why?
(I’m not talking about a four-day working week, by the way. We’re nowhere near that!)
So ….what do you think now? Harlow Council’s wonderful? Oh……
Get them back in the office where they can readily bounce ideas off their colleagues. The New Statesman reported last year on the poor record of public sector institutions and implementing technology. The Birmingham City Council Oracle project that ballooned five times to £100m springs to mind. But we need credible evidence at the local level. Maybe that chap Grant Thornton could be hired to produce a report? See New Statesman report at https://www.newstatesman.com/spotlight/tech-regulation/public-sector-tech/2024/07/public-sector-digital-transformation-projects-government-nhs-horizon
Get them back in the office producing a full days work.
Personally I think it's just a plan to do away with staff. If you have premises built for 100% occupancy, say our town hall and then you reduce it's need for that size then what do you have? You have incredibly big buildings with next to no one in it. I had a need to get some paperwork from housing not so long ago, a simple piece but I was told there was no one in the housing department who could do that. When you have staff at home, business's can reduce thier operating costs substantially. Look at first direct in the town, last time I went their there was no counter staff and only one person present, I bet they lost jobs to get to that situation. Humans are more effective when they are in a group, they can often feel incredibly stressed if they feel they have no backup or support. The way the council is going, they'll end up with one person in a kiosk telling you what phone number or email to ask for help. They might be able to get away with it in the civil service but then it removes the need for people in the civil service.
Seamus, you make a great point with: "Humans are more effective when they are in a group, they can often feel incredibly stressed if they feel they have no backup or support."
Flexible working is the way forward... Providing it's agreed with staff & employers, and meets the operational targets of the organisation. We, as a society, need to adapt and adopt new methods of working. No doubt the knuckle-dragers would be happy to revert or maintain the status quo. Time to move on people...
Back to the office All of them I know that a minority of these people use working from home as an alternative to childcare and if they are looking after young children then can't possibly be putting in a full and honest days work!!
Back to the office , working from home is killing small businesses, such as cafes , coffee shops etc , for every pro there is a con. I have a friend that has been made to work from home , and he hates it , he says he feels that he is always at work.
My better half works from home, loves it. Would hate to go back to the 2hr daily commute up and down the M11 (and me worrying about their safety). Works harder at home, works through most lunch breaks, never clocks off on time so actually more productive at home and they have zoom meetings regularly so in touch with colleagues but without the non-stop interruptions of people around. It does work for some people and personalities.
"You must have noticed that the 9-to-5 working day was consigned to history well before the pandemic...The hybrid model looks like the ideal compromise... Two days at home or elsewhere and three in the office would suit everybody, surely? Well, I’m glad you agree … "He's behind you, Kay". That highly skilled and dedicated LGV driver, who has to be out on the road delivering vital goods, without which none of us would survive. If our LGV drivers worked from home two days a week, there would be no loaf of bread on the tables or essential medicines in the cabinets of millions of us every day. And there are staff in so many other UK economic sectors who cannot work form home: Agricultural, Landscaping, Farming, all forms of Transportation, Transport Logisitics & Storage, Factories, Manufacturing, Construction, Plasterering, Electricians, Plumbing, Groundwork, Roadwork, Pilots, Cleaners, Repairers, Recruitment. Landscaping, Security Services, many in the Scientific and Technical sectors, Waste and Recycling Collection, most Supermarkets and shops (Wholesale & Retail), Repair & Recycling, Food processing, Packaging & Canning, Enterprises, Postal Delivery, Care industry, Gardeners, Tree Surgery and many more. The truth is that working from home is largely for office staff, whereas for many hands on skilled and unskilled manual staff who must work on site, it's far less possible.
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