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Blogpost: Redstone House: People are pawns in a broken housing system

Business / Mon 13th Oct 2025 at 03:17pm

By Emma Batrick of Harlow Hive

AT the beginning of this year, all-bar-one of the two bedroom flats in Redstone House cost around £950 a month to rent. This was one of the lowest private rental prices for a property of this type in the area. 

Prior to the building’s closure in May due to Essex Fire Service safety concerns, residents were issued with notice that their rents would be increasing by a third – to around £1,550/month for the same property. 

Harlow Hive has been following the situation closely. 

“I’m sad to say that the cost of renting a property in Redstone House has now priced out many of the people who once called it home and had to leave in that emergency,” says Emma Batrick, Organising and Campaigns Manager at Harlow Foodbank and Harlow Hive. 

“Many of those people are still living in temporary accommodation; sofa surfing having never been rehoused, or are trying to rebuild their lives in new places with little to no furniture. None of them have received compensation for the sudden loss of their homes, and many were unable to get all their belongings in the short time available to them.

“On 22nd September, we contacted Harlow Council Leader Dan Swords and Cllr David Carter, Portfolio Holder for Housing, as we had found that Redstone House is once again being used by Enfield Council as temporary accommodation. We contacted them as we were concerned at who will pick up the long term shortfall in rent. This is not to say that everyone in the property has come to live there through Enfield Council – they could also be private renting – but some people have been placed there by Enfield, through no choice of their own.”

When it comes to Redstone House now (or Endeavour House, as the building owner has renamed it), the rental price of £1,550 would price out people in Harlow in receipt of Local Housing Allowance (LHA) completely. This leads to outside councils, who do benefit from a higher rate of LHA placing people here from their housing register.

Six years ago, the then leader of Harlow Council, Mark Ingall had gained an agreement from Enfield Council to stop using this building in this manner. 

Enfield Council offers a higher rate of LHA than Harlow as it is within London. Those who are moved here will be able to pay the new prices in the first instance, but there’s a big shortfall between the new rents in this building and the LHA rate they will receive in Harlow (LHA in Harlow £1,022 compared to £1,550 rent at Redstone). There’s a concern at how residents will cover that shortfall, and how long it will be until Harlow Council needs to pick that up.

“We offered this information to Harlow Council in good faith, with the best interests of those people who had presented themselves as homeless to Enfield Council – with no choice over where they went next – at heart,” Emma continues. “As this week has gone on and the protests outside relating to residents concerned about migrant families potentially moving there, it’s been sad to see videos of what people living in Endeavour/Redstone House now have experienced.   

“I also worked with some of the residents of Redstone House before it was closed by the Fire Service. Only two residents that I met had been placed in Redstone by other councils – the rest of the residents were there under private tenancies, some having lived here for many years. One person I met had lived in Harlow for 19 years – they just saw a flat on Open Rent or similar and made it their home. The message that people living in Redstone at that time were from outside councils is simply untrue, in the majority of cases.” 

As well as the treatment of previous residents and their lack of compensation, the real issue here is that whether people are working, in receipt of benefits or both, too many people simply cannot afford to live here. They are being priced out of the area or having to choose between heating or eating to afford the roof over their heads. There are several two bedroom cottages available to rent in Bishop’s Stortford at the moment for £200 less than a two bedroom flat in Redstone House. This situation is being exploited by landlords and outside councils to the detriment of people who have to leave their own communities to live here, and the detriment of long term residents of Harlow who are being priced out of their own community. 

“More needs to be done to look at and reform the housing system and how it benefits people who need good quality homes,” Emma concludes.

10 Comments for Blogpost: Redstone House: People are pawns in a broken housing system:

Jon
2025-10-13 20:03:05

A friend of my daughters signed for a private tenancy there today, at £1750 per month. Harlow born and bred but got nowhere with the council so took this in desperation.

Bob
2025-10-13 22:14:13

If your British you won't get nothing from the councils or the government. They rather keep the other people.

TonyB
2025-10-13 23:26:19

Well said Emma, you explained what the causes and the realities of renting in “Red Stone House” very well, but I’m afraid we live in the Far Right Reform and Trump world where “sound bites” say much more than your very good explanation of Harlow’s housing crisis caused not by the “little man” but by the wealthy and those in power who pander to them.

Dave
2025-10-14 09:46:59

Bob, me my wife and 3 kids are British born and the council gave us a 4 bed. Want to try again?

Dan
2025-10-14 11:01:31

https://www.google.com/amp/s/www.essexlive.news/news/essex-news/home-office-says-harlow-asylum-10569981.amp

Mrs Adrienne Barlow
2025-10-14 12:02:45

Would it be a good idea for people to lobby their local MP to cap these rents.

Steve
2025-10-14 13:09:01

Dave, 3 sprogs can go a long way.... Let's hope the child benefit cap is lifted too ay.

Dave
2025-10-14 13:55:18

Steve, i work Fulltime and my wife Part, so whether they lift it or not we'll be fine. I think it should be raised for more impoverished.

David Forman
2025-10-14 17:33:58

Conservative and Coalition governments have reduced the value of Local Housing Allowance (LHA) over the last 14 years. The House of Commons Library (HoCL) explains it: "Before April 2011, LHA was based on median rents of properties of the same size in each local area, determined by government Rent Officers. The median (or 50th percentile) rent is the value at which half of rents are higher, and half of rents are lower. In April 2011, the level of LHA was reduced to the 30th percentile, so LHA would cover the lower 30% of rents in each area. Since April 2012, there has been no automatic link between LHA levels and changing local rental prices. Instead, different uprating decisions have been made periodically, with no statutory or customary default. LHA was increased by the Consumer Price Index in April 2013 and by 1% in the two following years. In the four years from April 2016 LHA was frozen in cash terms along with most working-age benefits, with “targeted affordability funding” in some high rent growth areas. As a response to the coronavirus (Covid-19) pandemic, LHA was returned to the 30th percentile of local rents in April 2020. It was then frozen in cash terms until 2024, when it was again returned to the 30th percentile." See HoCL report at https://commonslibrary.parliament.uk/research-briefings/sn04957/

Stuart G
2025-10-15 15:32:24

....still waiting for Dan Swords to publish the evidence he says he has that proves the Home Office was lying. He needs to as everything he has posted just proves he was either lying or had no idea what he was reading. I'm not holding my breath though - what do you expect from a populist? I'm still waiting some proof that the previous tenants of Redstone House weren't from Harlow - they certainly said they were! And, of course the Marks & Spencer's! But I know we'll get nothing from him - he's too busy hoping it will all blow over and be forgotten, whilst moonlighting as that creepy guy from Love Actually in his Christmas propaganda videos!

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