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Health bosses speak to members of voluntary sector

General / Sat 21st Mar 2026 at 08:40am

ON Friday morning, around 50 people from across the voluntary sector in Harlow and Essex gathered at the Latton Bush Centre to listen and engage with Thom Lafferty, Chief Executive Officer, Princess Alexandra Hospital Trust, and Amy Jackson, Deputy Director for Transformation and Integration, West Essex Health and Care Partnership.

Thom and Amy set out their shared vision for strengthening health, care and community support across Harlow, Epping Forest, and Uttlesford, with the voluntary, community, faith, and social enterprise (VCFSE) sector at the heart of this work.

They highlighted the need for a fundamental shift in how services are delivered locally, moving from a system that reacts to illness, to one that prevents it, supports people earlier, and works in partnership with communities.

Hospital CEO, Thom Lafferty, emphasised that the long‑term sustainability of acute services depends on a major “left shift,” saying: “If our population is going to stay well, we must work differently. That means stronger partnerships with the VCSE sector and ensuring that more support is provided closer to people’s homes, so the hospital can focus on delivering high‑quality acute care.”

Thom also confirmed that PAH’s involvement in the New Hospital Programme provides a significant opportunity to develop Neighbourhood Health, enabling services such as outpatients to move into community locations while core acute services remain on the new hospital site. PAH has already begun this shift by the planned relocation of blood testing services into the Harvey Centre, with further community‑based developments planned.

PAH is also working with Rainbow Services to create a single, streamlined interface with the VCSE sector, enabling the collective strengths of local organisations to benefit many more residents.

From a commissioning perspective, Amy Jackson set out how Neighbourhood Health will take shape locally. Amy described a future where residents experience earlier, more joined‑up help, saying “For most people, Neighbourhood Health won’t be a phrase they ever use. They’ll simply say things feel easier, they don’t get passed around, organisations talk to each other, and they get support before things reach crisis.”

Amy explained that West Essex is designing an integrated, preventative, community‑based model shaped around neighbourhoods, with Integrated Neighbourhood Teams bringing together GPs, community health, mental health, social care, and the VCSE to support residents proactively.

She also highlighted the significant inequalities across frailty, mental health, and long-term conditions, and stressed to the Forum: “The VCSE is essential to addressing these gaps. You reach people we don’t. You provide relational support in a way the statutory system can’t. And many of our most important strategic programmes in Harlow, Pride in Place, Volunteering for Health, the National Neighbourhood Health Programme, and the Sport England Place Partnership, already rely on VCSE leadership.”

  • Thom and Amy concluded by offering clarity about what the sector can expect going forward:
  • Closer partnership working with VCSE organisations as equal strategic partners.
  • A move toward earlier involvement of VCSE groups in service design
  • Increasingly devolved decision‑making and resources, supporting VCSE organisations to scale their impact.
  • A focus on prevention, lived experience, community connection and supporting residents earlier in their journeys.

Thom and Amy responded to a range of questions which focused upon the challenges that local voluntary services and the community they serve, experience with the current system. These challenges were acknowledged and will inform the form and content of delivering their shared vision. The session closed with a commitment to continue building a model of care shaped with, and powered by, the community.

Sharon Summerfield, CEO at Rainbow Services told Your Harlow “It was great to be able to run our Voluntary Sector Forum today with Thom and Amy, our guest speakers from Princess Alexandra Hospital and the Integrated Care Board. There is a really positive opportunity here for the voluntary sector to take a leading role in supporting residents to improve their health and reduce health inequalities. Harlow’s Voluntary Sector is already amazing so what better place to start.”

The voluntary groups which included Harlow Foodbank, Integration Support, Employability, Razed Roof, and the Harlow Health Centres Trust, were joined by officers and staff from Harlow Council, Essex County Council, and the NHS. There was a great deal of networking taking place once the formal part of the Forum finished with many people saying they had made some important new contacts. Community partnerships that will play a vital role in shaping and delivering health and wellbeing services in Harlow and beyond, now and in the future.

4 Comments for Health bosses speak to members of voluntary sector:

David Forman
2026-03-22 10:20:11

It concerns me that is a strategy to move NHS employees out of the NHS into the voluntary sector to undermine those workers' Agenda for Change pay and conditions. The TUPE regulations are not worth much and I see the voluntary sector increasingly relying on unpaid volunteers to deliver the service with an eventual deteriorating quality. This is an avenue for undermining trade union represented NHS pay and conditions.

David Forman
2026-03-22 10:23:06

As this little scheme is Labour government policy, workers should not expect too much resistance from Unison unless their members push them and vote out their Labour loving branch officials at the next AGM.

Waida Forman
2026-03-22 10:41:57

I would like to see the details of how the voluntary sector and PAH can make this happen. Does this mean, the voluntary sector will be doing the jobs of health workers? How is this going to work? Will there be qualified people to advise or volunteers giving advice? The NHS needs reform but passing on services to voluntary sector is not the answer. We need to re-evaluate the number of experts we have to help patients. Especially when it comes to mental health we are failing people.

David Forman
2026-03-22 11:26:30

Yes Waida, the NHS is failing mental health patients. The Lampard Inquiry proves it is failing. Day 44 of the hearings occurred February 16. It heard of the tragic suicide of Glenn Holmes in July 2012 and the failings of the Lakes Mental Health unit in Colchester. Glenn's sister Amanda made a formal complaint to the Parliamentary and Health Service Ombudsman. The Ombudsman ordered the NHS Trust to apologize to Glenn's family and all they received was a one line apology. You can watch event at https://youtu.be/uYAnq62RNII?si=9EufNbknw9DTNfDL Transcript available at https://lampardinquiry.org.uk/wp-content/uploads/2026/02/Transcript-of-Hearing-16-February-2026.pdf

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