Council tenants could be offered communal window cleaning service

News / Mon 13th Jan 2014 at 12:25pm


FOLLOWING a consultation, council tenants in Harlow could be offered a communal window cleaning service. Harlow Council is asking its leaseholders and tenants who live in flat blocks for their views on whether a communal window cleaning service should be introduced.

Services to flat blocks are provided and paid for through service charges and these are charged to both tenants and leaseholders. The prospect of having the communal windows cleaned was raised by leaseholders at a recent Leaseholders’ Forum.

To take part in the consultation tenants and leaseholders should visit: www.harlow.gov.uk/flat-block-window-cleaning

Currently there is not a regular programme for any window cleaning for the communal windows in flat blocks. Some internal windows are cleaned where a flat block has a cleaning or caretaking service but due to height restrictions a limited service is provided. Where blocks do not have a cleaning or caretaking service the communal windows are only cleaned when large major works projects are carried out.

The estimated average charge to each property in the block per clean is as follows:

• High rise £16.21
• Medium rise £6.76
• Low rise £6.17

Councillor Rod Truan, Cabinet Portfolio Holder for Housing said, “We know the presentation of flat blocks and cleanliness of communal areas makes an impact on the lives of tenants and leaseholders who live in them. However any decision to introduce a communal window cleaning service must be balanced with how much it will cost tenants and leaseholders and the individual’s ability to pay. No decisions on whether to introduce a service or not to each flat block will be made until we hear the views of tenants and leaseholders.”

The consultation period runs for 12 weeks until 6 April 2014. The findings of the consultation will be reported back to the Housing Standards Board as soon as possible after the consultation ends.

Paper copies of the survey can be obtained from the Civic Centre or by phoning the Home Ownership Team on 01279 446424.

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