Coffee and cash coming to Harlow’s Nationwide

Business / Mon 2nd Oct 2017 at 06:40am


THE NATIONWIDE bank is set to move to the Harvey Centre today (Monday October 2nd).

But it looks like that is not all that is changing with the branch.

The Guardian has reported that Nationwide, along with Lloyds banks across the country are installing coffee shops in their premises.

Next month Nationwide will open a flagship branch in Manchester. Customers can expect a super-modern design, coffee area and easy, secure access to online banking. Out has gone the utilitarian furniture once beloved of bank branch designers; in has come free wifi and funky armchairs. The building society said further flagship branches would open in Harlow, Wolverhampton, Poole, Watford and London’s Aldgate in the coming months.

Jakob Pfaudler, group director of community banking at Lloyds, says the Manchester outlet is the first of a small number of flagship branches to be opened under the Lloyds Bank, Halifax and Bank of Scotland brands. “They will provide a hub in some of the UK’s major cities where customers will find everything they would expect from a bank and much more. We are aiming to set a new standard for high street banking, combining face-to-face expertise with new technology.”

He adds that customers can expect to see anchor branches – existing branches in large towns and cities – and community branches in smaller towns and villages as well as a new micro format. Branches are not a thing of the past, they just need to be reimagined, says Pfaudler.

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