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Health bosses knew some time ago that Osler House was set to close

News / Wed 28th Feb 2018 at 12:57pm

THE bosses in overall charge of health services for Harlow have admitted that they knew some time ago that Osler House surgery in Potter Street may be closing.

A spokesperson for the West Essex Clinical Commissioning Group (CCG) said: ‘The Practice Group’, the provider of medical services at Osler House, has served six months’ notice on their contract, stating that it is not financially viable for them to continue to run such a small service. There are approximately 3,300 patients registered at Osler House.

West Essex CCG has responsibility for commissioning services for the local population and has considered all of the options available following the receipt of the notice period, including finding a new provider or allowing the surgery to close. Negotiations took place over a period of 3 months with neighbouring practices to secure another practice that would be willing to take responsibility for the surgery, however this proved unsuccessful. Whilst neighbouring practices are happy to accept and register all new patients who fall within their catchment area, running an additional site was not feasible.

As a result, the CCG took the difficult decision to not seek another provider, but to support patients in registering with another practice nearby. This would also ensure that there was no delay to the planned regeneration of the area. Discussions have taken place with neighbouring surgeries Church Langley, The Ross Practice, Hamilton Practice, Sydenham House and Lister Medical Centre who have confirmed they are willing to accept new patients from Osler House Surgery. These surgeries are within very close proximity to Osler House Surgery.

Patients will need to register with another surgery of their choice by Thursday 29th March 2018.

Patients can register with any surgery as long as they live within the surgery’s geographical catchment area and the practice has an open list. Some surgeries may accept patients outside their catchment area but this is at their discretion.

Patients will need to visit the surgery to obtain a registration form that they will need complete and return to the surgery. They may be asked for identification and one of these will ideally be photographic.

To ensure continued access to primary care services for patients, those that do not register at a new GP practice of their choice will be allocated to a local practice. If patients are not happy with the practice they are allocated to, they can register with another GP practice of their choice, as long as they live within its geographical catchment area.

More information about GP surgeries can be found by visiting www.nhs.uk, which provides information on the number of GPs at the surgery, what services they offer patients and what people think of those services. If patients fall outside of the identified surgery’s catchment areas this website will also help them to identify the surgeries closest to where they live.

Alternatively, patients can contact Healthwatch Essex, an organisation that supports people with healthcare issues, on 0300 500 1895.

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