XII I II III IIII V VI VII VIII IX X XI

Senior Harlow councillors meet with waste contract bosses to discuss bin collections

News / Mon 9th Aug 2021 at 07:04pm

TODAY (9 August 2021), the Leader of Harlow Council, Councillor Andrew Johnson, and Councillor Alastair Gunn, Portfolio Holder for Environment, met with senior Veolia bosses to express their dissatisfaction and concerns with the current state of the bin collection service in Harlow.

The meeting, held at the Harlow Civic Centre, included Pascal Hauret, Managing Director of Veolia’s UK municipal waste division, as well as Veolia’s Regional Manager for the East of England and also the Harlow Contract Manager.

Councillor Johnson and Councillor Gunn expressed the anger felt by residents in the town after four months of disruption to bin collections and the general reliability of the service before the recent disruption. The meeting discussed the issues experienced by Harlow residents, Veolia’s plans for bringing the service back to normal levels, the position with national HGV driver shortages and Veolia’s plans to tackle this.

Councillor Andrew Johnson, Leader of Harlow Council, said: “I am sorry to residents for the current disruption being experienced with bin collections and we continue to make it clear to Veolia that the situation is not acceptable. As part of this, we met with the senior bosses of Veolia to express ours and residents grave concerns at the ongoing problems with the bin situation in Harlow. I am grateful that Veolia came to Harlow in person to discuss this with us, but I have made it clear that the current situation cannot continue. This council will not sit by whilst bins remain uncollected on the streets of Harlow. Today I have received an assurance from Veolia that the service will be restored to normal levels by the end of this week and we will continue to hold Veolia to account for their service delivery in the town.”

Councillor Alastair Gunn, Portfolio Holder for Environment, said: “Sorting out the problems with Veolia has been top of my list of priorities since taking on this role in May. It is a source of huge frustration that three months on, Veolia continue to fail to deliver the improvements that we have asked of them and that Harlow residents have every right to expect. It was helpful to discuss with Veolia’s Managing Director face-to-face the challenges they have, but at this point Veolia need to find a way to urgently deliver and sustain real improvements to the service they provide.”

Print Friendly, PDF & Email

13 Comments for Senior Harlow councillors meet with waste contract bosses to discuss bin collections:

Melissa khoo
2021-08-09 23:19:41

I think bins blue an black should be empty’ on a weekly basis

Melissa khoo
2021-08-09 23:20:57

I think bin should be empty on a weekly basis blue an black bins

David Jones
2021-08-10 06:35:42

It is not only blue and black bins that are suffering green waste are not being collected and this is a service we have to pay extra for. I have had to wait nearly a month for my bin to be emptied.

Lee
2021-08-10 07:03:10

So Cllr Johnson said “ I have received an assurance from Veolia that the service will be restored to normal levels by the end of this week and we will continue to hold Veolia to account for their service delivery in the town.” So if that’s the case our food caddy will start to be emptied again? But the excuse was no drivers? So have they got a magic tree of drivers? Perhaps also look at the new environmental bill which states food waste needs to be collected weekly separate to other waste.

C Bilsland
2021-08-10 07:48:57

There are to many bins around i am sure this is not needed , not every house has room for them they are ugly

Jerry
2021-08-10 08:04:35

This is what happens when councils TUPE their staff to private companies. Essex County Council do it telling them that they will be better off which is complete rubbish. The first thing private companies do when taking staff from councils is start calculating how many are they going get rid off. It its so wonderful to be TUPE why don't the bosses TUPE themselves? This will never happen as they know they will be out of a job within weeks.

brian hood
2021-08-10 08:28:58

will the council claim some of the money we pay back from this contractor will the people of harlow get reduced council tax next year

Linda Lawrence
2021-08-10 10:11:41

As I have voiced before "Councils make their own slums". Turning offices into make shift homes to start. Now adding to this we are expected to leave ugly bins outside our homes until Contractors seem fit to collect!!

Linda Lawrence
2021-08-10 10:13:25

As I have voiced before "Councils make their own slums". Turning offices into make shift homes to start. Now adding to this we are expected to leave ugly bins outside our homes until Contractors seem fit to collect!! Glad I have bins though & not bags for foxes/cats to destroy on their nightly visits.

Vic
2021-08-10 12:01:41

If Councillor Johnson thinks his statement will serve any purpose he is in dreamland. I have run a successful business for over 25 years and leadership is about making tough decisions. If the bin collection service has been failing, you get rid of the contractor! You don't pussyfoot around. The Tories moaned about the Labour council not sorting the bin collections, yet here they are just doing the same. The council needs to get a grip!

Pauline S
2021-08-10 12:27:45

Did they not say, some weeks ago, that the bin collections would be sorted by a date that has now passed? Surely the contract should contain full control of regular collections with precise forfeatures from the overall cost in the present (ongoing) most unsatisfactory situation. Maybe the Conservatives are hiding this fact! Dispite their boast they have not yet achieved satisfaction.

Tony Andrews
2021-08-12 15:07:39

Veolia should pay a decent wage for there hgv drivers!! Then maybe they wouldn’t have these problems 🤷‍♂️

Gerry
2021-09-11 07:16:57

11-9-2021 08.25 We read all the above dated back in August this year and all the promises it will be cured and it will not happen again, but even to this weeks collections have not been made and still (Sat 11th Sept 2021) the bins stand outside the houses when they should have been emptied last Thursday. Veolia are not fit for purpose, and all residents in Harlow should receive refunds for failed collections, we pay enough as it is for this service already for it not to happen.

Leave a Comment Below:

Your email address will not be published. Required fields are marked *