St Elizabeth’s Supported Living highly praised following inspection

Health / Wed 3rd Apr 2024 at 12:32pm

ST Elizabeth’s Supported Living Service are celebrating as the service has official been rated ‘Good’ by Hertfordshire Monitoring Officers who carried out their full PAMMS inspection in January. St Elizabeth’s have also had confirmation that they are no longer in the Quality Assurance Monitoring process with Hertfordshire, which had been ongoing since 2022.

St Elizabeth’s Supported Living Service comprise of six bespoke purpose built bungalows at the main Much Hadham site, and a three story block of flats in Bishop’s Stortford owned by the Housing Association, Clarion. The service offers tenancy to St Elizabeth’s college learners and adults in the community with a range of learning disabilities, epilepsy and other complex medical conditions. 

The PAMMS assessment is a compulsory inspection carried out on an annual basis by the local authority, and is a supportive tool intended to help providers prepare for a CQC (Care Quality Commission) visit. The assessment report will show high achieving service areas, and any areas that are not achieving the same high standards. This enables the provider to identify and address accordingly, in order to achieve positive results both at the next inspection and with CQC.

Monitoring officers shared feedback with St Elizabeth’s that this is a ‘really well deserved outcome’ and that they are ‘extremely proud of the progress made as a service.’

Officers carrying out the inspection found that the individuals they spoke to confirmed that they are supported to maintain relationships with family, friends and the community in which they live and are supported to play an active role in their local community as far as they are able and wish to do. They found that individuals enjoy living at the service and agreed that staff know them well and are able to support them how they like. Individuals expressed that they are treated with respect and dignity, have lived at the service for many years, and that they are “very happy”.

Jenny Green, Assistant Director at the charity said “my sincere thanks goes to our amazingly hard working staff. Their dedication and resilience over the past months and year is a testament to the amazing care and support they all provide on a daily basis. I’m so proud of everything we have achieved together, and all for the best outcomes for the individuals who live with us.”

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1 Comment for St Elizabeth’s Supported Living highly praised following inspection:

Dan Long
2024-04-03 20:45:03

Congratulations to you all.

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