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Princess Alexandra Hospital make appeal over A and E

Politics / Sat 22nd Nov 2014 at 10:21am

THE BOSS of Princess Alexandra Hospital has made an appeal to Harlow residents to only use the hospital in a “real emergency”

Phil Morley has published a letter on social media as many are concerned that the department cannot cope with growing demands.

Mr Morley said:

“I’m a big cricket fan, as well as an occasional player, so know how important team work is, and that’s why I’m writing to you today. Your local hospital really needs your help this winter to ensure we deliver the best care possible to all our patients. Put bluntly, that means getting the message out to your friends and family that our A&E must be kept free for life-threatening or critical emergencies only.

Every month we see around 1,800 patients in A&E who are not emergencies and who should have sought medical help elsewhere, such as from their local pharmacy or GP. This puts a huge strain on our doctors and nurses and takes them away from dealing with REAL emergencies – any one of whom could be a member of your family or a close friend or neighbour.

The first port of call for non-emergencies and when your GP surgery is closed, is the fantastic NHS 111 service which you can access for free from your landline or mobile by simply dialling 111. A member of the team will assess you, provide advice and direct you to the local service that can help you best. They’re available 24 hours a day, 7 days a week, 365 days a year.

The NHS 111 team will book an appointment for you, if necessary, or transfer you directly to the people you need to speak to. And if an adviser thinks you need an ambulance, they’ll immediately arrange for one to be sent to you.

Please spread the word about the right use of A&E this winter and ensure that patients who are real emergencies get the care they need as quickly as possible.

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