THE North Essex Parking Partnership’s (NEPP) website pages have been redesigned and improved to be more customer-focussed and informative.

Since the Partnership’s website was first created in 2011, the public’s skills and demand to be able to access information and services online has grown, and the NEPP has acknowledged this and recognised the need to change its webpages to enable this.

The new navigation, layout and content of the webpages have been designed with the customer in mind and to make the website much quicker and easier to use.

New and improved content will increase the public’s awareness of the NEPP, what its responsibilities are and how it operates including its policies and procedures. In addition to that, the website includes some new self-serve features. These include the ability for customers to be able to apply online for Traffic Regulation Orders (TROs) and in the future will also include a TRO database where customers will be able to look-up and track the status of TRO applications across North Essex.

Councillor Robert Mitchell, Chairman of the North Essex Parking Partnership commented: “The Partnership is continuously looking at ways to improve its services and the way it communicates with the public and this redesign of its web content is a great example of this.”