Sumners Farm Close owners placed in top twenty in UK

Entertainment / Sun 14th Jun 2020 at 08:04am

Manorcourt Homecare highlighted in national Top 20 awards for third consecutive year

MANORCOURT Homecare, part of the Healthcare Homes Group, is proudly announcing that it has been named in the Top 20 Home Care Awards 2020 by independent care home review website, homecare.co.uk, for the third consecutive year.

The homecare.co.uk annual awards highlight the most recommended Home Care Groups in the UK, based on over 14,000 independent published reviews that have been shared by home care clients as well as their family and friends (between 1 May 2019-30 April 2020).

The group currently has a score of 9.5 out of 10, which is calculated by looking at the ratings received by the 12 branches within the group. Clients and their relatives or friends are able to provide comments and feedback, plus an overall score, based on their experiences of the service.

A recent review for the Loughton branch says: “Manorcourt has been a blessing to us as a family over the past months, the care is outstanding, nothing is too much trouble. The staff are very caring, well trained and very kind and helpful. I would recommend them wholeheartedly.”

Healthcare Homes was founded in 2005 and the Manorcourt Homecare division undertakes more than 1.5 million visits per annum to people requiring home-based support and care services, including live-in care.

Operations Director, Janice King confirms, “To be named within the Top 20 awards for the third year running is awesome news. It’s a well-deserved result that reflects the hard work everyone has put in to delivering high quality services. Now, more than ever, as we face this unprecedented global challenge, we have to make sure our services are providing the care people need to stay safe and well.

“Awards based on direct feedback from people who use our services mean so much to us – they’re the best possible assurance that we’re getting it right, but we’re never complacent and will always try and continually improve.

“I’m extremely proud of our homecare teams that work so hard to give people the freedom and independence to remain in their home, despite the challenges or vulnerabilities they face. I’d like to thank every one of them for the work they deliver, and also every person that took the time to provide this feedback, which means so much to us all.”

A spokesperson from homecare.co.uk wrote: “We appreciate the incredible work you are all doing at the moment, especially under such challenging circumstances and we hope the award will help boost your spirits and allow you to take a moment to celebrate your achievement and look forward to a positive future.”

For more information on the range of homecare services provided, including Live In care, visit www.manorcourtcare.co.uk.

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